Privacy Policy

We may collect the following categories of information:

We may use your information to:

• Provide, operate, and improve AskVaiser
• Authenticate users and manage accounts
• Process subscriptions and payments
• Generate responses and improve platform performance
• Monitor usage, troubleshoot issues, and maintain security
• Prevent fraud, abuse, and unauthorized access
• Communicate important service, billing, or policy updates

If you sign in using Google or Facebook, we may receive basic profile information from those providers, such as your name, email address, and profile identifier, depending on the permissions you grant.

We use this information only for authentication, account creation, and account management.

Paid subscriptions and payment processing may be handled by third-party payment providers such as Stripe. We do not store your full credit card details on our own servers.

Payment information is processed in accordance with the payment provider's own privacy policy and security practices.

We may use cookies and similar technologies, including analytics and advertising tools, to understand how users interact with AskVaiser, improve the service, measure marketing performance, and support advertising efforts.

These may include services such as:

• Google Analytics
• Google Ads tracking
• Meta Pixel
• Vercel Analytics

You can manage or disable cookies through your browser settings, though some parts of the service may not function properly if you do so.

Questions, prompts, messages, and uploaded files submitted to AskVaiser may be processed by AI and software systems to generate responses, improve functionality, maintain service quality, and support product operations.

You should avoid submitting highly sensitive personal information unless it is necessary and you are comfortable doing so.

We do not sell your personal information. We may share limited information with trusted third-party service providers where necessary to operate the platform, including providers for:

• Authentication
• Payments
• Cloud infrastructure and database hosting
• Analytics and performance monitoring

We may also disclose information where required by law, regulation, legal process, or to protect our rights, users, or platform.

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

AskVaiser is intended for a general audience, including parents, students, and educators. Where children use the service, this should be done with appropriate supervision by a parent, guardian, or educator.

We do not knowingly collect personal information from children in violation of applicable law.

Depending on your jurisdiction, you may have rights to access, correct, update, or request deletion of your personal information.

You may also contact us if you have questions about how your data is handled.

You may request deletion of your AskVaiser account and associated personal data by emailing support@askvaiser.com from the email address linked to your account.

Please use the subject line "Data Deletion Request" and include your full name, your account email address, and a short statement that you would like your account and data deleted.

We may need to verify your identity before processing the request. We may also retain limited information where required for legal, security, fraud prevention, accounting, billing, or compliance purposes.

For more information, please visit our Data Deletion Instructions page.

AskVaiser may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and you should review their policies separately.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy, you can contact us at support@askvaiser.com.