Terms and Conditions

AskVaiser is an AI-powered platform designed to help users better understand and navigate the Singapore education system. The platform provides information, explanations, and insights based on publicly available information, community discussions, and other sources.

The service is intended to support users with general information and should not be treated as official advice or a substitute for direct guidance from schools, institutions, or the Ministry of Education (MOE).

To access certain features, you may be required to create an account. You agree to provide accurate and complete information when registering and to keep your account credentials secure.

You are responsible for all activity that occurs under your account. If you suspect unauthorized access to your account, you should notify us promptly.

You agree not to use AskVaiser to:

• Submit unlawful, harmful, or abusive content
• Attempt to disrupt, damage, or interfere with the platform
• Attempt to gain unauthorized access to systems or data
• Upload malicious software or harmful files
• Use the service for fraudulent or misleading purposes

We reserve the right to suspend or terminate accounts that violate these rules.

AskVaiser uses artificial intelligence systems to generate responses and insights. While we strive to provide helpful and accurate information, AI-generated responses may not always be complete, current, or correct.

Users should verify important information directly with official sources such as schools or the Ministry of Education before making decisions.

When you submit questions, prompts, or files to AskVaiser, you grant us permission to process that content for the purpose of generating responses and improving the platform.

You remain responsible for the content you submit and should avoid sharing sensitive personal information unless necessary.

Certain features of AskVaiser may require a paid subscription. Subscription fees, billing cycles, and available plans will be displayed on the platform.

Payments may be processed through third-party providers such as Stripe. By subscribing, you authorize recurring billing where applicable unless you cancel before the next billing cycle.

Subscription fees are generally non-refundable except where required by law.

We aim to keep AskVaiser available and functioning reliably, but we do not guarantee uninterrupted service. The platform may be updated, modified, or temporarily unavailable due to maintenance or technical issues.

The AskVaiser platform, including its design, software, branding, and content created by us, is protected by intellectual property laws.

You may use the service for personal, non-commercial purposes unless otherwise permitted.

To the maximum extent permitted by law, AskVaiser shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform.

The service is provided on an "as is" and "as available" basis without warranties of any kind.

We may suspend or terminate access to the platform if users violate these Terms or if we determine it is necessary to protect the service or other users.

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the service after changes indicates acceptance of the updated Terms.

These Terms shall be governed by and interpreted in accordance with the laws of Singapore.

If you have questions about these Terms, please contact us at support@askvaiser.com.